Refund policy
Refund and Exchange Policy
At Perrys Prints, your satisfaction is our top priority. If you are not completely happy with your purchase, we're here to help.
Returns and Exchanges
We offer a 14-day return policy from the date of delivery. To be eligible for a return or exchange:
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Items must be unused, in their original condition, and in the original packaging.
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Customers are responsible for return shipping costs, unless the item is defective or damaged.
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Once your return is received and inspected, your refund or exchange will be processed within 7–10 business days.
To start a return or exchange, please contact our customer support team at info@perrysprints.co.uk
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery. We will gladly offer a replacement or full refund, based on your preference.
To process your claim quickly:
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Provide a brief description of the issue.
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Attach clear photos showing the damage or defect.
We take great care in packaging every order, and we sincerely apologize for any inconvenience caused.
Contact Us
For any questions or concerns regarding returns, exchanges, or damaged items, please reach out to our friendly customer support team at:
📧 info@perrysprints.co.uk